1. Overview
ThankAfter is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our service you agree to the practices described here.
2. Information We Collect
When you place an order with ThankAfter, we collect:
- Your name and email address
- Your return mailing address
- Payment information (processed securely through Stripe — ThankAfter does not store your full credit card details)
- Your uploaded recipient list, including names and mailing addresses of your recipients
- Your uploaded message image or typed message content
3. How We Use Your Information
We use the information you provide solely to:
- Process and fulfill your order
- Send your order confirmation and any necessary follow-up communications
- Return undeliverable cards to your return address
- Respond to customer service inquiries
We do not sell, rent, or share your personal information or your recipients' information with third parties for marketing purposes.
4. Recipient Data
Your uploaded recipient list contains the personal information of third parties. By uploading this list you confirm that you have the right to share this information with ThankAfter for the purpose of fulfilling your order. We use recipient data solely to address and mail cards on your behalf.
5. Payment Security
Payment processing is handled by Stripe. ThankAfter does not store your full credit card number, CVV, or billing information on our servers. All payment transactions are encrypted and processed securely.
6. Data Retention
We retain your order information — including your name, email, return address, and order details — for record-keeping and customer service purposes. You may request deletion of your personal data at any time by contacting us at gratitude@thankafter.com.
7. Third Party Services
ThankAfter uses third-party services including Stripe for payment processing and Google Workspace for email and file storage. These providers have their own privacy policies governing the use of your information.
8. Children's Privacy
ThankAfter's service may be used by or on behalf of minors with parental involvement. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any non-transactional communications from us
To exercise any of these rights, contact us at gratitude@thankafter.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact
Questions about your privacy? Reach us at gratitude@thankafter.com.
Last updated: August 2026
